A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
I had a small, slow leak of my garage roof. Over time a large amount of mold grew on the ceiling and walls. I looked on Home Advisor and contacted two contractors who specialize. Restoration 1 was a bit less expensive and I arranged for Mike Robertson to come out. He was very professional and did remediation of the mold. His work was excellent and he was delightful to work with. I can highly recommend Restoration 1.
Mike and his team did a great job and took good care of our property. Thanks for the quick service.
Mike and his team came to the rescue at 10 pm on a Saturday night. He worked with my insurance company and coordinated the replacement of my hardwood floor. He followed up promptly to every question and concern that we had. I recommend Mike and Restoration 1 for any damage restoration service you may need. Thanks.
Mike and his team at Restoration 1 are fantastic! They do great work and are prompt, responsive, professional, and fair. I had a pipe burst under the kitchen that completely saturated the base cabinets, subfloor, and floor joists. After I shut off the water, I called Restoration 1 and within a few hours, Mike had fans and dehumidifiers running in the kitchen and under the house to get everything dried out before mold could begin to grow. Mike checked in every day with updates and was flexible in scheduling times to come out and check on progress. He was also happy to give insight on the insurance process and rebuilding, and he is always pleasant and enjoyable to talk with. Most importantly, the work was very thorough, everything was dried, and my rebuild is progressing nicely. If I ever find myself in a similar situation, I will absolutely call Restoration 1, and I recommend you do the same!
I’d like to extend my personal things to Mike and his team! I had a refrigerator leak that caused a significant mold and water issue in my house. Mike was there within a day, and was very conservative in his approach, trying to save hardwood floors that may have just been ripped out by another service provider.
Mike & his team are awesome! I highly recommend them for any of your restoration needs!
Mike Robertson was most pleasant to work with, thorough, sensible as to cost-- explaining how far one could take the cleanup process, or not.
Our experience could not have been better. Unfortunately, due to a poor HVAC installation, we had water coming through our bathroom ceiling, down an internal wall and soaking our hall carpet. Mike with Restoration 1 came out promptly and did a thorough inspection of all affected areas.
In addition to the Richmond metro area we offer Water Damage Restoration services for the following communities: Mechanicsville, Glen Allen, Powhatan, Ashland, Sandston and more.